DONOR STEWARDSHIP ASSOCIATE [FULL-TIME]

Reports to: Development Director

Job Summary: This full-time position will be responsible for a variety of administrative tasks. These tasks will include providing support for Wings fundraising as well as committees and assisting with the daily office needs as needed.

Culture and Mission: Assist in enhancing the lives of adults with Developmental Disabilities

Responsibilities:

Donor Operations:

• Manage donor software, including data entry and relevant reporting

• Process daily imports into database (Go Fund Me {formerly Classy} and Virtuous, as well as create gift imports from weekly mail processing)

• Maintain “monthly donor” lists and manage/document annual stewardship touches

• Create weekly reports for Development Director and Executive Director

• Track and report on stewardship activities and donor engagement metrics

• Pull reports for Development team and ED to target and market donors

Donor Stewardship:

• Ensure timely and meaningful acknowledgment of gifts (thank-you notes and other forms of recognition/stewardship)

• Document stewardship in donor database.

• Build and execute new ways to steward donors (videos, letters, gifts, swag, etc.)

• Work with the Development Director on the stewardship budget

• Recruit and develop volunteer groups

• Responsible for timely and responsive communication and follow up with donors as needed

Wings Fundraising Events:

• Provide support and organization to fundraising and donor stewardship events

• Attend relevant meetings [sometimes during evenings and on weekends]

Knowledge, Skills & Abilities:

• Passion for individuals with developmental disabilities

• Non-Profit experience is preferred, but not required

• Knowledge of office management systems and procedures

• Working knowledge of office equipment (computers and printers)

• Proficiency in MS Office (MS Word, MS Excel, MS PowerPoint)

• Experience with donor databases/CRM systems preferred OR the ability to learn Wings donor software (Go Fund Me, Classy Live, and Virtuous)

• Excellent time management skills and the ability to prioritize work

• High level of initiative – self starter

• Attention to detail and problem-solving skills

• Data analysis and reporting skills - preferred

• Excellent written and verbal communication skills

• Strong organizational skills with the ability to multi-task

• Ability to manage projects from creation to completion and follow up

Requirements:

• Ability to work some evenings and weekends as necessary

• Desire and ability to work with and empower volunteers to increase Wings capacity

• Meet physical requirements to safely perform assigned duties

Qualifications & Experience: High School Diploma, Associate’s or Bachelor’s Degree preferred

Benefits: Retirement Plan Match, Health Insurance, Holidays and Paid Time Off

Safety-Sensitive Position: No

Work Location: In person | Full-Time Non-Exempt

Job Type: Full-time